In-Home Setup
In-Home Setup & Delivery is Available for Mattresses and Adjustable Beds
Delivering your new bed set in a timely manner and in brand new condition is a very important process of your purchase because we understand your need for a better night's sleep. We have partnered with the best freight and In-Home Setup service providers in the country. Their main goal is to provide you with on-time delivery, the protection of your new bed during transit, careful consideration for your property, privacy, safety and satisfaction.
Additional In-Home Setup Options
We have multiple delivery options for your specific needs. Everyone is different and each home is unique, so the more prepared the setup agent is the more efficient they are with the delivery and setup.
Stair Carry
If your bedroom is on the 2nd or 3rd floor and requires the In-Home Setup Agent to carry your items upstairs, you will need to make sure you include stair carry on your order. Also, if your residence has more than three steps at the main point of entry, and the In-Home Setup Agent has to carry the materials up those stairs, a stair carry is required.
Remove Your Old Mattress
In some areas a third party company will be handling this process after your in-home setup has been completed. Removal of your old mattress is available when requested at the time of purchase for an additional fee per piece.
Delivery Expectations
How does In-Home Setup work?
- Add In-Home Setup at checkout.
- We ship your order. Our delivery partner transports your item(s) to your home.
- Schedule your setup. While your order is on its way, your In-Home Setup Agent will contact you directly to schedule a setup time that works for you.
- Your agent sets everything up. After your order is delivered, the agent comes to your home and sets it up for you.
How long does delivery take with In-Home Setup?
Adding In-Home Setup can add 3 to 5 days to your delivery time.
Who performs the setup?
In-Home Setup is provided by an independent setup company. We are not affiliated with and do not own this company.
Is In-Home Setup available everywhere?
In-Home Setup is not currently available in Alaska or Hawaii.
In-Home Setup
In-Home Setup & Delivery is Available for Mattresses and Adjustable Beds
Delivering your new bed set in a timely manner and in brand new condition is a very important process of your purchase because we understand your need for a better night's sleep. We have partnered with the best freight and In-Home Setup service providers in the country. Their main goal is to provide you with on-time delivery, the protection of your new bed during transit, careful consideration for your property, privacy, safety and satisfaction.
Additional In-Home Setup Options
We have multiple delivery options for your specific needs. Everyone is different and each home is unique, so the more prepared the setup agent is the more efficient they are with the delivery and setup.
Stair Carry
If your bedroom is on the 2nd or 3rd floor and requires the In-Home Setup Agent to carry your items upstairs, you will need to make sure you include stair carry on your order. Also, if your residence has more than three steps at the main point of entry, and the In-Home Setup Agent has to carry the materials up those stairs, a stair carry is required.
Remove Your Old Mattress
In some areas a third party company will be handling this process after your in-home setup has been completed. Removal of your old mattress is available when requested at the time of purchase for an additional fee per piece.
Delivery Expectations
How does In-Home Setup work?
- Add In-Home Setup at checkout.
- We ship your order. Our delivery partner transports your item(s) to your home.
- Schedule your setup. While your order is on its way, your In-Home Setup Agent will contact you directly to schedule a setup time that works for you.
- Your agent sets everything up. After your order is delivered, the agent comes to your home and sets it up for you.
How long does delivery take with In-Home Setup?
Adding In-Home Setup can add 3 to 5 days to your delivery time.
Who performs the setup?
In-Home Setup is provided by an independent setup company. We are not affiliated with and do not own this company.
Is In-Home Setup available everywhere?
In-Home Setup is not currently available in Alaska or Hawaii.
Customize your bed and get the exact comfort you want and support you need.
With 45 support settings for each side, you have an entire mattress store to choose from with the touch of a button.
Frequently Asked Questions
Try out Personal Comfort at home for 120 nights completely risk free. If you do not love the mattress, you can return the bed and get a complete refund. Learn more here.
The Personal Comfort mattress is designed to provide maximum comfort and durability. We stand behind our product and service and want only the best experience for each and every customer. That’s why we have created the industry’s best 25-year limited warranty. This applies to the original purchaser and is valid for 25-years from the date of purchase. If a defect is found in the material or workmanship, we will inspect, and at our option, repair or replace the product under the terms and conditions of this warranty. Personal Comfort reserves the right to substitute materials if the original materials are no longer available. You can learn more here.
Yes! We use Affirm for our financing, so you can sleep tonight, and pay later. You can learn more here.
All mattresses will be shipped within agreed-upon terms. All details
of delivery must be added to the order. We strongly urge you to inspect
your delivery upon receipt. Personal Comfort is not responsible for any shipping-related damage to or issues with the purchased product. In the rare event that your order is damaged due to shipping, we will follow
standard procedures for filing a claim with the delivery company, order
delivery research, and determine an appropriate resolution for all
parties.
Delivering your new bed set within a timely manner and in brand new condition is a very important process of your purchase because we understand your needs for a better night's sleep. We have partnered with the best freight and In-Home Setup service providers in
the country. Their main goal is to provide you with on-time delivery, the protection of your new bed during transit, careful consideration for your property, privacy, safety and satisfaction. You can add In-Home Setup to your delivery order here.